FIDO Direct is our non-intrusive end-to-end AI-led leak detection solution for water utilities, delivered through our accredited partners, or by our own team in the UK.
We find and accurately mark up your biggest water leaks using FIDO AI, so you can fix them faster. With the added assurance of repair verification and validated volumetric water savings.
Includes all the AI, hardware and all the boots-on-the-ground expertise you need to optimize your non-revenue water (NRW) reduction CAPEX-free.
FIDO AI finds leaks by size on any pipeline material, at any water pressure in any environment.
All AI, on-pipe sensors and leak-location expertise is included. You just repair the leaks we find.
FIDO AI is trained using our huge data set of curated global water data, and is over 93% accurate at spotting leaks.
FIDO AI’s volumetric analysis prioritizes the leaks that matter, with auditable water savings validated by flow data.
by fixing your largest leaks first, reducing dry digs and saving more water faster
choose Direct Pro and monitor leaks forever, acting only when it’s economical
all the savings we report are validated using actual flow reduction data
deploy advanced leak detection without the need for training or equipment
our FIDO Way process fits into your team seamlessly, so you can self-serve
by reducing the water demand from local surface or groundwaters
We harness the power of FIDO AI using our auditable end-to-end process, the FIDO Way.
The FIDO Way was designed by utility leakage engineers who understand your challenges and processes as well as you do. Been there. Got the tee-shirt.
By working within your team’s current processes and guiding them with FIDO AI exactly when they need it, the FIDO Way ensures you get verified outcomes.
FIDO Direct includes everything you need for rapid, validated NRW reduction.
Clever FIDO sensors fit on any pipe in any chamber with no supply interruption.
Our FIDO Way app collects, correlates and communicates with FIDO AI.
Our engineers do everything except repair the pipe (that’s your job).
Inspect or export real-time progress any time on the FIDO Way portal using API.
The FIDO Direct service is deployed on your agreed network areas.
FIDO AI takes existIng DMAs or creates eDMAs to ensure full optimal sensor deployment.
FIDO AI locates leaks and ranks them by size, creating waypoints for quick efficient location mark up.
FIDO technicians pinpoint the large leaks and marks them up to the blue line, ready to promote them to your workflow.
You fix the pipe and FIDO AI validates a successful repair has stopped the leak, with a complete audit trail of each event.
You provide post-repair flow data and we validate exact water saved. Access the portal any time for real-time progress.
Receive your end of project evaluation report and consider ongoing real-time AI leak monitoring using FIDO Direct Pro.
Tell us your water
challenge and talk to
our global experts.
Ask us about ongoing AI monitoring to keep leakage low.
Add real-time IoT data collection with non-intrusive FIDO Relay.
Level up your team with our smart LLM-powered user interface.
Over two phases of work covering 470 kilometres of pipeline network, FIDO Direct reduced leakage by an average of more than 40% for Northumbrian Water, a UK water utility.
The project area included 38% plastic pipework, 15 difficult district metered areas (DMAs) and one significant leak which had evaded other means of detection.
Leaks found
Water saved (M3/d)
Less leakage (Ml/d)
