IoT Relay
Reliable NB-IoT and LTE-M comms device which is deployed with FIDO AI acoustic sensors to automate daily leak detection
Visualize network leakage
Use with FIDO’s AI sensors for continuous visibility of water network leakage by size, mapped to your GIS data and delivered daily to your desktop.
Reliable connectivity
Long range NB-IoT and LTE-M transmission preserves battery life and easily penetrates chamber lids for over 90% connection reliability, even in rural areas.
End-to-end encryption
Inherently secure built-in end-to-end encryption guarantees confidentiality and integrity of data from sensor to server.
Zero maintenance
No need for charging or ongoing calibration. FIDO Relay’s robust, low power design is warrantied for 5 years against failure and manufacturing fault.
Reliable cost-effective AIoT water leak detection
FIDO’s IoT Relay devices automate AI leak detection and deliver daily points of interest and leak size mapped against your GIS data.
They can be deployed at the same time as you place your sensors or installed retrospectively to turn mobile loggers into a permanent AIoT water leak detection solution.
Easy to deploy using the FIDO smartphone app. No need for device pairing or physical contact between devices.
Units come in two sizes to fit even the smallest of asset chambers, and attach simply to the inside of barrel walls or chamber lids using a magnet.
How FIDO AIoT water leak detection works
Instruct any sensor to carry out continuous system monitoring using the app
Place the sensor magnetically onto any network asset
Easily set up any IoT Relay using the app and place the device in the same chamber as the sensor
The sensor’s high quality microphone detects acoustic data in the pipe overnight
The Relay wakes up daily and uploads the sensor data to FIDO AI automatically for instant analysis
AI results are clustered into points of interest by size and mapped to your GIS data
Power-preserving comms
FIDO Relay communicates using BluetoothTM and IoT data from an in-built SIM.
Centralized diagnostics
Dedicated desktop service page for proactive troubleshooting and performance tracking.
Cutting edge firmware
In-built firmware is updated automatically to enable new functionality as it is released
Robust design
Lightweight welded polycarbonate shell is waterproof and temperature resistant from -20C to +70C
How to buy FIDO IoT Relays
FIDO’s IoT Relay devices are part of our integrated AI network monitoring system and are used with sensors and FIDO AI in the cloud. Simply sign up to our FIDO Network Monitor product. Every subscription includes unlimited data processing.
Network Monitor
- AI leak detection by size
- Optimized sensor deployment
- Automated IoT data upload
- Leaks mapped daily on GIS data
- Performance dashboard
- Revenue assurance
The benefits of AIoT water leak detection
Network Monitor Powered by FIDO AI is designed to make AIoT-driven water leak monitoring simpler and more efficient.
Prevent problems early
Reduce the risk and disruption of unknown leaks by getting to points of interest earlier and locating them before they cause supply interruptions or costly collateral damage. FIDO’s AIoT water leak detection identifies leaks as they arise so that you can prioritize investigation and repair resources.
Ease resource pressure
Free up time in your stretched operations and analytics teams without using artificial noise or data limits. FIDO’s AIoT water leak detection fully automates acoustic data analysis at scale, analyzing thousands of data points in seconds, eliminating extraneous noise and accurately identifying leaks in even the quietest samples.
Get more bang for your buck
Cover more network with the same number of sensors by taking advantage of FIDO’s fully flexible easy-to-deploy system. Our AIoT water leak detection can be used semi-permanently as part of a cost-effective rolling program of 3-to-6-month monitoring to build up total network visibility over time.
The many uses of FIDO's system
Leak noise correlation
Learn moreContinual leak monitoring
Learn moreAccelerate corporate water transition
Learn moreEthical lifecycle
We operate a return-to-base policy for end-of-life disposal. Component parts are ethically and responsibly disposed of in accordance with EEEI or equivalent local region regulations.
Get started with FIDO AI
Talk to an expertYour questions answered
There is a FIDO IoT Relay for any water asset chamber, even the smaller ones typically found across Europe and in some other regions. Our largest Relay device measures 6.8 inches (172mm) at its widest point. However, we will supply you with the most appropriate model for your needs when you place your order.
Our Relays are principally designed to reliably transmit data from FIDO sensors to FIDO AI in the cloud and two-way communications is currently limited to Relay diagnostics at the moment. However, this will soon change as our development team are already planning a software release which will let you manage and instruct sensors remotely.
No. Everything a FIDO Relay needs to do its job is contained within the device’s rigid shell. There are no external antennae, sockets or charging ports. You just wake the device up using the FIDO app and place it magnetically into the same chamber as the sensor. The device will wake up daily, connect to the sensor and upload the data to FIDO AI for analysis. That’s it.
IoT Relays will send a daily ‘handshake’ to confirm they are working. They are also fitted with an accelerometer and will send an alert if they become dislodged or are moved. You can view all Relay diagnostics including status, last contact, and upload time at any moment in your desktop Hub. This enables proactive troubleshooting and improves fleet-wide performance tracking.


