FIDO AI.
AI for water loss

Our deep-learning AI accurately detects and locates leaks in an instant, so humans save time and money while saving water.

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Never miss a leak with
multi-layered acoustic
analysis

FIDO AI is a growing suite of multi-tiered models and algorithms which extract insight about hidden underground water leaks from acoustic pipeline data.

Its ability to process thousands of data points a second, even those below the range of human hearing, means it operates entirely without limits or the need for artificial thresholds, reducing the likelihood of missing a leak.

Leak / no leak prediction

Accurately detects leaks to minimize dry digs

Leak sizing

Ranks leaks by significance to aid prioritization

Optimized deployment

Determines sensor placement to avoid blind spots

Data clustering

Groups identical leak results to prevent duplicate visits

Cloud correlation

Pinpoints leak location from synchronized data capture

Market-leading accuracy
on water leakage

Trained solely on verified data from water supply networks, FIDO achieves over 92% accuracy on leak/no leak decisions in model training validation tests and delivers market-leading results in the field, even on plastic pipe.

By replacing manual data analysis with instant, accurate insight FIDO AI improves the speed and efficiency of water loss reduction activities and frees experts for complex tasks where they add more value.

92%+

Leak detection accuracy in model validation tests

54m

Unique data points analyzed annually

Powerful models and algorithms combined

An integrated system for AI leak detection

FIDO’s clever cloud-based AI sits at the core of an accessible integrated ecosystem of hardware devices and user interfaces.

It is Software as a Service (SaaS) designed by water utility experts to fit seamlessly into the non-revenue water management process with benefits for all skills levels.

Because all the clever calculations take place in the cloud, the other parts of the system are maintenance-free and easy to use with minimal training.

Technology for the many, not the few.

Acoustic sensor

Small, lightweight magnetic sensors. Can be used as loggers, correlators and ground microphones.

IoT Relay

NB-IoT and LTE-M transmitter. Deployed with sensors for remote monitoring and automated results.

The FIDOSmart app

Android or iOS smartphone app. Used to instruct sensors and Relays and get instant infield results.

FIDO Portal

Personalized online dashboard for automated AI leak mapping and 24/7 visibility of key metrics.

Ask FIDO

In-app GPT assistant. Instantly answers questions about the FIDO AI process in natural language

Software as a Service for
utilities and corporations

FIDO’s Software as a Service (SaaS) model makes it the ultimate in versatility and flexibility for utilities and corporations whether deploying it themselves or as part of a water stewardship partnership.

Because all elements are powered by FIDO AI, it’s easy to scale up the service in response to situations like breakouts, demand peaks or high-profile events - or to expand and merge partnerships in response to changing business risk.

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Trusted by

Products powered by FIDO AI

Utilities and municipalities

Practical, intelligent AI and IoT solutions for end-to-end non-revenue water reduction

Corporations

Transparent, at-scale water stewardship programs to reduce business risk and support ESG

Continuously cutting edge

Our specialist teams of AI developers, product engineers and water industry experts are continually improving and refining our technology to meet new non-revenue water challenges.

We release new or improved software functionality regularly to keep our users effortlessly at the forefront of digital innovation.

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